In his 27-plus years with IKEA U.S., current COO Rob Olson says he’s never witnessed growth at the pace the company is now pursuing.

The U.S. arm of the Swedish home furnishings giant is focusing its expansion on two newer store concepts: smaller-format locations ranging from 50,000 to 100,000 square feet, and “plan and order points,” where customers can work with IKEA staff to design and place their orders.

These locations don’t stock inventory for immediate pickup—instead, purchases are delivered directly to customers’ homes or routed to one of the brand’s many pickup locations.

*Article courtesy of Philadelphia Business Journal

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